Terms and Conditions
Last Updated: February 17, 2026
1. Introduction
Welcome to Beadani. These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from our online store. By accessing our website or making a purchase, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
2. Company Information
Beadani is a registered business operating in Kenya, specializing in handcrafted beaded home decor and jewelry. Our business registration details are as follows:
- Business Name: Beadani
- Registration Number: [Registration Number]
- Registered Address: [Physical Address], Nairobi, Kenya
- Email: info@beadani.co.ke
- Phone: +254 XXX XXX XXX
- PIN Number: [KRA PIN]
3. Definitions
- "We," "Us," "Our" refers to Beadani
- "You," "Your," "Customer" refers to the person accessing our website or purchasing our products
- "Website" refers to our e-commerce platform and all associated pages
- "Products" refers to all items available for purchase on our website
- "Services" refers to the online shopping and delivery services we provide
4. Use of Website
4.1 Eligibility
By using our website and services, you represent that you are at least 18 years of age and have the legal capacity to enter into binding contracts under Kenyan law. If you are under 18, you may only use our services with the involvement and consent of a parent or legal guardian.
4.2 Account Registration
While you can browse our website without registering, certain features may require you to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as necessary
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
4.3 Prohibited Uses
You agree not to use our website for any of the following:
- Any unlawful purpose or in violation of these Terms
- Transmitting harmful code, viruses, or malicious software
- Attempting to gain unauthorized access to our systems
- Collecting or harvesting information about other users
- Impersonating another person or entity
- Interfering with the proper functioning of the website
- Engaging in any automated use of the system
5. Products and Services
5.1 Product Information
We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device's display of colors will be accurate. All products are subject to availability. As our items are handcrafted, slight variations in color, size, and design may occur.
5.2 Product Availability
All products are subject to availability. In the event that a product becomes unavailable after you place an order, we will notify you as soon as possible and offer you the option of waiting for the product to be restocked, choosing an alternative product, or receiving a full refund.
5.3 Custom Orders
We offer custom and personalized beaded items. Custom orders require advance payment and are non-refundable once production has commenced, except in cases of defects or errors on our part. Custom orders typically take 7-14 business days to complete, depending on complexity.
6. Pricing and Payment
6.1 Pricing
All prices are displayed in Kenya Shillings (KES) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. However, the price you pay will be the price displayed at the time you complete your order.
6.2 Payment Methods
We accept the following payment methods:
- M-Pesa (Paybill and STK Push)
- Credit/Debit Cards (Visa, Mastercard)
- Bank Transfer
- Cash on Delivery (subject to location and order value limitations)
6.3 Payment Security
We use industry-standard encryption and security measures to protect your payment information. We do not store credit card information on our servers. All payment processing is handled through secure third-party payment gateways.
6.4 Order Confirmation
Once we receive your order and payment, you will receive an order confirmation email. This email does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspected fraudulent activity.
7. Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Beadani or our content suppliers and is protected by Kenyan and international copyright, trademark, and other intellectual property laws.
You may not:
- Reproduce, duplicate, or copy any content from our website
- Sell, rent, or sub-license material from our website
- Redistribute content from our website without permission
- Use our designs or product images for commercial purposes
8. Limitation of Liability
To the fullest extent permitted by Kenyan law, Beadani shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Damages arising from your use or inability to use our website or products
- Damages resulting from unauthorized access to your account or data
Our total liability for any claim arising from your use of our website or products shall not exceed the amount you paid for the specific product giving rise to the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless Beadani, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:
- Your violation of these Terms
- Your violation of any rights of a third party
- Your use of our website or products
- Any fraudulent or illegal activities
10. Warranty Disclaimer
Our products are sold "as is" without any warranties, express or implied, except as required by Kenyan consumer protection law. We make reasonable efforts to ensure product quality, but we do not warrant that:
- The website will be uninterrupted, timely, secure, or error-free
- Products will meet your specific requirements or expectations
- Any errors in our website will be corrected
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Kenya.
12. Dispute Resolution
12.1 Informal Resolution
In the event of any dispute, claim, or controversy arising from these Terms, we encourage you to first contact us directly to seek an informal resolution. Most concerns can be resolved quickly through direct communication.
12.2 Mediation
If we cannot resolve the dispute informally within 30 days, both parties agree to attempt resolution through mediation under the Nairobi Centre for International Arbitration (NCIA) Mediation Rules before pursuing litigation.
12.3 Arbitration
If mediation fails, any unresolved disputes shall be settled by arbitration in accordance with the Arbitration Act, 1995 (Laws of Kenya). The arbitration shall be conducted in Nairobi, Kenya, in English, and the decision shall be final and binding on both parties.
13. Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, civil unrest, government actions, strikes, pandemics, or failures of telecommunications or internet services.
14. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed, and the remaining provisions shall continue in full force and effect.
15. Entire Agreement
These Terms, together with our Privacy Policy and Shipping & Returns Policy, constitute the entire agreement between you and Beadani regarding your use of our website and services, and supersede all prior agreements and understandings.
16. Modifications
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of our website after such changes constitutes acceptance of the modified Terms. We recommend reviewing these Terms periodically.
17. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Beadani.
18. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
- Email: legal@beadani.co.ke
- Phone: +254 XXX XXX XXX
- Address: [Physical Address], Nairobi, Kenya
- Business Hours: Monday - Friday: 9:00 AM - 6:00 PM
19. Consumer Rights
Nothing in these Terms shall affect your statutory rights as a consumer under Kenyan law, including but not limited to the Consumer Protection Act, 2012. These Terms are in addition to, and do not replace, your statutory consumer rights.